Privacy Policy

Effective Date: 12/31/24

Welcome to Prodijex.com. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your data, as well as your rights regarding your information.

1. Information We Collect

• Personal Information: When you fill out forms or make a purchase, we may collect your name, email, phone number, and other details (excluding full payment information).

• Non-Personal Information: Browser type, IP address, and similar data may be collected for security and website functionality purposes.

Prodijex.com uses cookies to save login information for easier access. Users may opt to allow cookies for marketing purposes.

2. How We Use Your Data

• To improve user experience, such as remembering account login details.

• To send marketing emails and provide personalized experiences, with your consent.

• Data is never sold to third parties without your explicit permission.

3. Data Sharing with Third Parties

We may share your data with:

• Shipping Partners: For example, UPS will receive your name, address, and contact information if a purchase is made.

• Payment Processors: PayPal may receive personal information during transactions or when you inquire about a transaction.

Data is only shared when necessary for fulfilling services or with your consent. Your data is never sold.

4. Cookies and Tracking Technologies

Prodijex.com uses cookies and tracking technologies provided by Squarespace to:

• Enhance your experience.

• Analyze website performance.

Users may opt to accept only essential cookies or both essential and non-essential cookies. However, tracking technologies by Squarespace cannot be opted out of.

5. Managing Your Personal Data

To delete, update, or access your personal data, email missionprodijex@gmail.com. Requests may take up to 72 hours to process.

6. Data Security

We prioritize the security of your data by using trusted platforms like Squarespace and Google Drive, which employ advanced security measures, including:

• Encryption.

• Multi-factor verification.

Your data is stored securely and is accessible only by authorized personnel.

7. Data Retention

• Data is stored until deleted upon your request.

• Data may be lost if Prodijex.com changes providers or ceases operations.

• Data removal requests are retained for 7 days, after which they are permanently deleted.

8. Compliance with COPPA

We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect data from individuals under the age of 13.

9. International Data Protection

We adhere to international data protection laws, ensuring your data is collected, used, and stored as outlined in this policy, with modifications to comply with local regulations.

10. Policy Updates

Changes to this policy will be announced on our website. Notifications will appear when you visit Prodijex.com, with a minimum of one month’s notice before changes take effect.

11. Contact Us

For concerns or questions, please:

• File a support ticket through our website.

• Email missionprodijex@gmail.com (responses may take up to 7 days).

Thank you for trusting Prodijex.com. Your privacy is our priority.